PMP Sample Questions (200 Questions) | Project Scope Management | Project Cost Management | Project Risk Management | Time Management Questions | Quality Management | Procurement Management | Communications Mgmt | Professional Conduct and Ethics | Human Resources | Integration Management |
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Human resource Management is a groups of processes required to make the most effective use of the people involved with the project.

Few Important points

Responsibility Assignment Matrix (RAM) defines who does what. The Staffing Management Plan defines when will people get added and removed from the project.

A Project Manager may yield authority over the project team in one of the following ways

Referent - project team knows the PM
Formal Power - Power due to Project Managers position
Technical Power - Project Manager has strong technical skills in the projects domain.
Coercive Power - The project team is afraid of the power the Project Manager holds.

Conflicts in the team are caused due to the following reasons in decreasing order of occurrences.

Project Priorities
Technical Opinions

So the most common cause of conflicts in projects are issues related to schedules.

Conflicts are best resolved by those in the team.

War room is a technique for team building. As part of this the project team meets in one room. It helps to create a project identity.

Halo Effect is the assumption that because the person is good at a technology, he will be good as a project manager.

There are many organizational theories. Some of the main ones are - Expectancy Theory, McGregory Theory, Herzberg Theory, Maslow's Hierarchy of needs.

Expectancy Theory - People accept to be rewarded for their efforts. This is a motivation factor. People put in more efforts because they accept to be rewarded for their efforts.

McGregory Theory of X and Y - There are two type of employees. Employees of type X need to be always watched. They cannot be trusted and need to be micro managed. Employees of type Y, on the other hand, are self-motivated. They can work independently.

Herzberg Theory - Hygiene factors (salary, cleanliness etc.) if not present can destroy motivation. However good hygiene alone does not improve motivation.

Leadership Styles:

Directing: Telling others what to do
Facilitating: Coordinating the input of others
Coaching: Instructing others
Supporting: Providing assistance along the way
Autocratic: Making decisions without input
Consultative: Inviting ideas from others

Consensus: Problem solving in a group with decision-making based on group agreement

Matrix Organization: Any organizational structure in which the project manager shares responsibility with the functional managers for assigning priorities and for directing the work of individuals assigned to the project.

Organizational Breakdown Structure: A depiction of the project organization arranged so (OBS) as to relate work packages to organizational units.

Project Management Team: The members of the project team who are directly involved in project management activities. On some smaller projects, the project management team may include virtually all of the project team members.

Project Manager: The individual responsible for managing a project.

Project Team Members: The people who report either directly or indirectly to the project manager.

Projectized Organization: Any organizational structure in which the project manager has full authority to assign priorities and to direct the work of individuals assigned to the project.

These questions are randomly taken from certchamp PMP exam kit

Question - 9

You are newly appointed as a project manager of an ongoing project. You want to see the role, authority, responsibility and competencies of all the resources working in the project. Which of the following document lists all the above information?
1.Scope statement
2.Project Charter
3.Human Resource Plan

Correct Answers are : 3
Explanation : Human Resource Plan lists role, authority, responsibility and competencies of all the resources working in the project.

Question - 38

A project team with members located in the India, the US, and the UK would be called a ___________. They don't spent time meeting face to face.
1.Virtual team
2.Scattered team
3.Universal team
4.None of the above

Correct Answers are : 1
Explanation : Virtual Teams: Virtual teams can be defined as groups of people with a shared goal, who fulfill their roles with little or no time spent meeting face to face.

Question - 45

A resolution that makes all parties unhappy is called _______.
4.All of the above

Correct Answers are : 1
Explanation : It is important that you do not compromise when working on a conflict. Compromise is likely to make all parties unhappy and will not solve the conflict. Conflict Management: Successful conflict management results in greater productivity and positive working relationships.